Online Consult    Use Online Consult for non-urgent medical advice and administrative help

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Welcome to St Thomas Medical Group PRACTICE UPDATE

Important Information – New Electronic Patient Record System.

For more information and further updates Click Here

Note

We appreciate that response times may currently be a little longer than we would like, and we want to thank you for your continued patience during this challenging time. Following NHS England Guidance, we have implemented safety measures at the surgery which means that requests for GP appointments are being triaged by a clinician. If after speaking with you, the clinician feels you would benefit from a face-to-face appointment, we will do our best to book you in with your own GP to maintain patient continuity. However, owing to the on-going pandemic this may not always be possible. We are continuing to offer our routine clinics for vaccinations, screening and on-going monitoring.

Any emails sent to the Practice may not be responded to for up to 10 days and should not be used for urgent enquiries.

Did you know that you can request help for a non-urgent clinical complaint by completing an e-Consult? Get advice from a GP within 48 hours or request administrative assistance by clicking Online Consultation at the top of this page.

Prescriptions can continue to be requested via Patient Access or by emailing us at d-ccg.stthomasp@nhs.net. These will then be sent onto your nominated pharmacy.

We would also like to remind you that we have continued to be here for patients throughout the entire pandemic and we respectfully request that you treat our staff with kindness.

Once again, thank you for your support.

Please click the link for Covid-19 Vaccine FAQs. Thank you.

The SHC remains open for you!

Whether you are in Exeter or have decided to go home please continue to contact us for virtual appointments by phone or video. Prescriptions can be sent electronically to a pharmacy local to you and if you need face to face assessment we can help you access this.

As your specialist student health service, we are available to support both your physical and mental health needs so please contact us if needed.

If you have Covid symptoms please contact the Rapid Response Hub on 01392 722929 to be assessed over the telephone and a Covid test will be organised if appropriate. Please click the link for more information Rapid Response Hub Poster

The Student Health Centre Team

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