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To book a vaccination appointment or to obtain proof of vaccination, please call 119. For queries on vaccine eligibility or to obtain your vaccination records, please call the CCG on 01752 398 386 or send an e-mail to d-ccg.devonvaccinationsupport@nhs.net.

 

CORONAVIRUS PRACTICE UPDATE

The lateral flow tests are ONLY for people WITHOUT symptoms to SCREEN for Covid.
If you HAVE symptoms you MUST get a PCR test and self-isolate. See websites below.

 Even though the pandemic is easing in the UK, we are still adapting and updating our operating model in order to provide our patients with routine healthcare and same day support. This is essential, ensuring the health & safety of all our patients and our staff.

We are continuing to offer telephone appointments in the first instance, and online consultations using e-Consult, found on our practice website. This is whilst we finalise our plans to offer online bookable telephone appointments. When these go live you will have the option to book a telephone appointment either in the morning or afternoon. These slots are not time specific so we would ask that you have your phone near you to take the call. We are also looking at increasing our face to face appointments. More information will follow.

When attending the Surgery, please continue to wear a face covering.

We are continuing to deliver the COVID-19 vaccination programme, St Thomas Medical Group are ONLY commissioned to be offering the COVID Booster vaccination at St Thomas Health Centre to their patients that are aged 75 years or over, are a Health Care Worker or live in a Residential Home. You are a Patient that does not fall into these criteria and therefore you should be invited centrally to attend one of the Mass Vaccination Centres for your COVID Booster vaccination as your cohort becomes eligible or alternatively you can call 119 or go online searching “grab a jab” to book an appointment.

Patients within the priority groups will be contacted by a member of our team and you may receive a last-minute appointment. Please do not contact the hospital or your GP, but please do continue to adhere to the Hands, Face, Space, Fresh Air measures that are helping us limit the transmission of the virus. Thank you for your support and patience.

COVID information line: 01752 398836

COVID support email address:  d-ccg.devonvaccinationsupport@nhs.net

Note

We appreciate that response times may currently be a little longer than we would like, and we want to thank you for your continued patience during this challenging time. Following NHS England Guidance, we have implemented safety measures at the surgery which means that requests for GP appointments are being triaged by a clinician. If after speaking with you, the clinician feels you would benefit from a face-to-face appointment, we will do our best to book you in with your own GP to maintain patient continuity. However, owing to the on-going pandemic this may not always be possible. We are continuing to offer our routine clinics for vaccinations, screening and on-going monitoring.

Any emails sent to the Practice may not be responded to for up to 10 days and should not be used for urgent enquiries.

Did you know that you can request help for a non-urgent clinical complaint by completing an e-Consult? Get advice from a GP within 48 hours or request administrative assistance by clicking Online Consultation at the top of this page.

Prescriptions can continue to be requested via Patient Access or by emailing us at d-ccg.stthomasp@nhs.net. These will then be sent onto your nominated pharmacy.

We would also like to remind you that we have continued to be here for patients throughout the entire pandemic and we respectfully request that you treat our staff with kindness.

Once again, thank you for your support.

Please click the link for Covid-19 Vaccine FAQs. Thank you.

The SHC remains open for you!

Whether you are in Exeter or have decided to go home please continue to contact us for virtual appointments by phone or video. Prescriptions can be sent electronically to a pharmacy local to you and if you need face to face assessment we can help you access this.

As your specialist student health service, we are available to support both your physical and mental health needs so please contact us if needed.

If you have Covid symptoms please contact the Rapid Response Hub on 01392 722929 to be assessed over the telephone and a Covid test will be organised if appropriate. Please click the link for more information Rapid Response Hub Poster

The Student Health Centre Team

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