This is a 24/7 telephone service that will assess your problem or healthcare need and advise you on self-care or direct you to the local service that can best help you. The local service could be a pharmacist, dentist, doctor, NHS walk-in centre, or the hospital Accident & Emergency department.
For further details please see NHS 111.
It is best to use this service when we are closed. During the working week Monday to Friday 9 am to 6 pm when we (or our main surgery at St Thomas) are open, it is best to phone us if you wish to see a doctor or nurse. If you ring 111, you will go through a long discussion and will be told to ring us!