Monthly Archives: June 2020

Major changes to shielding and social distancing

Major changes to shielding and social distancing

From 6 July:

  • You may, meet in a group of up to 6 people outdoors, including people from different households, while maintaining strict social distancing;
  • You no longer need to observe social distancing with other members of your household;
  • In line with the wider guidance for single adult households in the general population, also form a ‘support bubble’ with one other household. All those in a support bubble will be able to spend time together inside each other’s homes, including overnight, without needing to socially distance. However, all the other current shielding advice will remain unchanged at this time.
  • The guidance for the clinically extremely vulnerable will be relaxed to allow shielded individuals to meet up to 5 people from other households outdoors, socially distanced, and to form support bubbles if they live alone or are a lone adult with a dependent under 18.

From 1 August:

  • The advice to ‘shield’ will be paused. From this date, the Government is advising you to adopt strict social distancing rather than full shielding measures. Strict social distancing means you may wish to go out to more places and see more people but you should take particular care to minimise contact with others outside your household or support bubble.
  • You can go to work, if you cannot work from home, as long as the business is COVID-safe;
  • Children who are clinically extremely vulnerable can return to their education settings if they are eligible and in line with their peers. Where possible children should practise frequent hand washing and social distancing;
  • You can go outside to buy food, to places of worship and for exercise but you should maintain strict social distancing; and
  • You should remain cautious as you are still at risk of severe illness if you catch Coronavirus, so the advice is to stay at home where possible and, if you do go out, follow strict social distancing.”

Support for those shielding will be extended to the end of July – this includes the delivery of food and medicines.

NHS Test and Trace Service

About the NHS Test and Trace Service 

The NHS Test and Trace Service is FREE OF CHARGE, and:

The NHS will get in touch with you IF:

  • You have tested positive, or
  • You have been in contact with a proven positive case

If you test positive for coronavirus

If you have taken a coronavirus test, you will usually be contacted within 72 hours with the result.

The coronavirus test will not have been a blood test that you might have had at your GP surgery. It will have been a nose and/or throat swab.

The NHS Test and Trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond as soon as possible so that the appropriate advice can be given to those who need it.

You will be sent a link to the NHS Test and Trace website and asked to create a confidential account where you can record details about your recent close contact. If you do not have internet access or if you don’t complete the online process, one of the NHS contact tracers will phone you to gather this information from you.

 If you are contacted by the NHS Test and Trace Service because you have been in close contact with someone who has tested positive for coronavirus

You will be alerted to the NHS Test and Trace Service if you have been in close contact with someone who has tested positive for coronavirus. The alert will usually come by text, email or phone call.

You should then log onto the NHS Test and Trace website, which is normally the easiest way for you and the service to communicate with each other – but if not, a trained call handler will talk you through what you must do. Under 18’s will get a phone call and a parent or guardian will be asked to give permission for the call to continue.

You must self-isolate for 14 days from your last contact with the person who tested positive.

How the NHS Test and Trace Service will contact you

 If the NHS Test and Trace Service contacts you, the service will use text messages, email or phone.

If the NHS Test and Trace Service contact’s you by phone, the service will be using a single phone number: 0300 013 5000

All texts or emails will ask you to sign into the NHS Test and Trace contact-tracing website

Contact tracers will:

  • Call you from 0300 013 5000
  • Send you text messages from ‘NHStracing’
  • Ask you to sign into the NHS Test and Trace contact-tracing website
  • Ask for your full name and date of birth to confirm your identity, and postcode to offer support whilst self-isolating
  • Ask about the coronavirus symptoms you have been experiencing
  • Ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the 2 days prior to your symptoms starting
  • Ask if anyone you have been in contact with is under 18 or lives outside of England.

Contact tracers will never:

  • Ask you to dial a premium rate number (for example, those starting 09 or 087)
  • Ask you to make any form of payment or purchase a product of any kind
  • Ask for any details about your bank account
  • Ask for your social media identities or login details, or those of your contacts
  • Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • Disclose any of your personal or medical information to your contacts
  • Provide medical advice on the treatment of any potential coronavirus symptoms
  • Ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
  • Ask you to access any website that does not belong to the government or NHS


If you do not feel comfortable talking on the phone, or you suspect the call to be a scam, you can ask for an email or a text that will invite you to use the Test and Trace website instead.

 Check the URL carefully to make sure it matches the official one. {}

If you have not taken a coronavirus test in the past 72 hours and you are contacted by someone telling you that you’ve tested positive, the call is not genuine. Hang up the phone or delete the text.

If you are called by someone claiming to be from the NHS Test and Trace Service, and the caller ID is another number, or is hidden, hang up the phone.

For more information see

Together we will beat Cancer : Concerned contact without delay

If you are concerned you might have symptoms that should be investigated by a Doctor, please contact the Surgery by telephone.

  • The practice is open and has implemented safe ways of operating during the current pandemic.
  • Please contact the practice if you notice a change that isn’t normal for you or if you have a symptom you are worried about.
  • You will be able to talk through your concerns with a Clinician on the telephone or via a video consultation.
  • If the Clinician feels you need to be seen, you will be asked to attend the practice to be reviewed in one of our allocated rooms for non-respiratory patients. These are safe and cleaned between each use.
  • ​The clinician you see will be wearing personal protective equipment and you will be required to wear a face covering.